Privacy Policy

Seatsy - Privacy Policy

Last updated: 01.01.2026

Seatsy L.L.C-FZ (“Seatsy”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data when you use www.seatsy.com.

1. Information We Collect

We may collect:

• Name
• Email address
• Telephone number
• Billing details
• Purchase history
• IP address and website usage data

We will also collect information of your guests (where necessary). This information is essential for your bookings.

2. How We Use Your Data Your data is used to:

• Process and fulfil bookings
• Communicate ticket delivery and updates
• Provide customer support
• Improve our services
• Meet legal and regulatory obligations
• Marketing and Communication purposes for future events

3. Payment Information

• Payments are processed securely by third-party payment provider called Stripe.
• Seatsy does not store full card details.

4. Data Sharing We may share your information with:

• Authorised ticket suppliers (for fulfilment)
• Payment processors
• Legal or regulatory authorities where required

We do not sell or rent personal data.

5. Data Security We implement appropriate technical and organisational measures to protect personal data. However, no system can be guaranteed to be completely secure.

6. Cookies Cookies are used to:

• Improve website functionality
• Analyse usage
• Enhance user experience

You may disable cookies via your browser settings.

7. Your Rights You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of data (subject to legal obligations)

Requests should be sent to tom@seatsy.com.

8. Data Retention

Data is retained only as long as necessary to fulfil contractual and legal requirements.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on www.seatsy.com.

10. Contact

For privacy enquiries: tom@seatsy.com